Terms and Conditions
When purchasing services from KTL Sports Prestige & Classics Ltd, you agree to the following terms and conditions:
Definitions
When the following words with capital letters are used in these Conditions, this is what they will mean:
Commencement Date: the date the specified in the Client Contract
Client/You/Your: means any person / company which accepts a quote of Ours for the sale of the Services or whose order for the Services is accepted by Us and which is identified in the Client Contract.
Initial Period: the period, commencing on the Commencement Date, as specified in the Client Contract.
Quote: our written description of the Services the We will provide with an estimate of the cost of the Services
Services: the services that We may be providing to you for the Term, as set out in the quote and Client Contract
Conditions: the terms and conditions set out in this document
Term: the Initial Period together with all Renewal Periods.
We/Our/Us: KTL Sports Prestige & Classics Ltd a company registered in England and Wales under company number 12715852.
When We use the words “writing” or “written” in these Conditions, this will include e-mail unless We say otherwise.
Our agreement with you
These are the terms and conditions on which We supply Services, to You. We consider that these Conditions, Quote, Order, Our written acceptance and any document expressly referred to in such documents constitute the whole agreement between you and Us.
Following Your initial enquiry, we will make recommendations on the level of Service required to your needs. We will then provide You with a written Quote (which may be a separate document or set out in the Client Contract document). Your Order in response to the Quote constitutes an offer by you to purchase Services under these Conditions. Any Quote given by Us is an estimate only and shall not constitute an offer by Us.
Your offer will only be deemed to be accepted when We issue a written confirmation of acceptance to you or a copy of the countersigned Client Contract, at which point the agreement shall come into existence subject to these Conditions
Please ensure that you check that the details on the Quote and in these Conditions are complete and accurate and reflect your instructions before you submit the Order. If you think that there is a mistake, please contact Us to discuss, and please make sure that you ask Us to confirm any changes in writing to avoid any confusion between you and Us.
When you submit the Order to Us, this does not mean We have accepted your order for Services. Our acceptance of the Order will take place once the Client Contract has been counter signed by Us. If We are unable to supply you with the Services, We will inform you of this and We will not process the Order.
If any of these Conditions conflict with any term of the Order, the Order will take priority.
Our website, catalogue and brochure and any other marketing and/or promotional material We use are solely for the promotion of Our Services in the UK.
The images on Our website or in Our catalogue, brochure are for illustrative purposes only.
- Payment
Payment for vehicle storage is monthly and payment due within 7 days of invoice.
You are not entitled to withhold payment on invoices, or make deductions from invoices against items, which are not in dispute. Unless written notification of a dispute is received within seven days of invoice date, the invoice will be deemed to be correct and payable.
Time is of the essence in respect of payments due under this agreement. If you do not make any payment due to Us within 7 days of receipt of the invoice, We may charge interest to you on the overdue amount at the rate of 5% a year above the base lending rate of the Bank of England from time to time. This interest shall accrue daily from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay Us interest together with any overdue amount.
1.1 Lien
You agree to grant Us the lien over any vehicle stored at Our premises. Lien refers to Our right to retain property until any debt or other obligation is discharged. The lien is immediately released when Your account is settled in full. - Insurance
all vehicles stored at Our premises have insurance cover whilst at the Our premises. A copy of the insurance policy can be provided upon request.
You acknowledge that any insurance cover provided by Us only applies whilst Your vehicle is in Our care. Any insurance cover will no longer apply after You have taken Your vehicle out of storage; at which time You accept full responsibility for properly insuring Your vehicle. - Vehicle Inspection
It is essential to inspect Your vehicle each time You remove Your vehicle or return Your vehicle to Our storage premises. You are obliged to inform Us of any pre-existing damage on Your vehicle prior to commencing storage. We acknowledge that in some cases You may not be able to detect any pre-existing damage. A full inspection and report will be undertaken upon the entry of any vehicle to Our storage premises. Legal action may be taken if the circumstances surrounding a non-disclosure of damage information appear to be fraudulent. - Duty of Care
We have a duty of care towards your vehicle whilst it is in storage.
However, you acknowledge there will be no guarantee against some degradation if your vehicle is left standing (not driven on a road) for an extended period. For instance, any stored vehicle could suffer from a broken seal on the power steering if it is not used for an extended time. - Collection and delivery of your vehicle
You agree to give Us 24 hours’ notice if you wish to collect your vehicle, at the same time agree to confirm when you will be returning your vehicle back to Us for storage. - Confidentiality
All confidential information, including payment card details, are held securely. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.
Each party undertakes that it shall not at any time disclose to any person any confidential information concerning the business, affairs, customers, clients, or suppliers of the other party or of any member of the group of companies to which the other party belongs, except as permitted by law, a court of competent jurisdiction or any governmental or regulatory authority.
Each party may disclose the other party’s confidential information:
to its employees, officers, representatives, or advisers who need to know such information for the purposes of carrying out the party’s obligations under this agreement. Each party shall procure that its employees, officers, representatives, or advisers to whom it discloses the other party’s confidential information comply with this clause; and as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
No party shall use any other party’s confidential information for any purpose other than to perform its obligations under this agreement. - How we may use your personal information
We will use the personal information you provide to Us to:
• provide the Services;
• process your payment for such Services; and
• inform you about similar products or services that We provide, but you may stop receiving these at any time by contacting Us at the above address.
We will not give your personal data to any other third party, without written consent, except as we may be required to do by law.
In the interests of security and to improve our service, we may monitor and/or record telephone calls that you make to Us.
Under the terms of the General Data Protection Regulation, individuals have a right to see personal information We hold about them in Our records. If You wish to exercise this right, you should write to Us at the address on Our Quote, Client Contract. A charge may be made for this service. - Jurisdiction
Should you enter into a contractual agreement with Us, the contract will be governed by the laws of England and Wales and the parties to the contract submit to the jurisdiction of the English Courts. - Complaints
We endeavour to settle any complaint within 14 days. All complaints must be submitted in writing to our registered address. - Consumer Rights
None of the above Terms and Conditions affect your statutory consumer rights.